We have created a stronger value proposition to meet your needs. Now we will reward you for your spend and give you access to your account 24/7 by enabling a broader set of self-service channels. You will also get access to a broader set of products across the bank. Nothing on your account will change and you will get your new card when the current one expires, is lost or is stolen.
No, your service fee, interest rate and all costs associated with the card like cash withdrawal fees remain the same. The only instance where pricing might change is if you choose to upgrade or to consolidate multiple Standard Bank cards into a single card.
UCount has a monthly service fee of R20. If you are already a UCount member, there will be no incremental fee. Click here to find out more about UCount.
No, your interest rate will not change. The only instance where pricing might change is if you choose to upgrade or to consolidate multiple Standard Bank cards into a single card.
No, your credit limit will remain the same, but you can apply for a credit limit increase. To apply, call us on 0860 123 000.
This fee is charged as a maintenance fee on your loyalty programme where you can collect points when you shop with a Standard Bank credit card. If you are already a UCount member, you will not be charged an additional fee.
Yes, you can be upgraded however the upgraded product fee may be higher. We will be converting your existing BlueBean account on 1 August 2017 to a Standard Bank Gold Credit Card which will give you access to the full value proposition, UCount opt-in and other product ranges. To ask for an upgrade today, call 0860 123 000.
You will get access to the UCount Rewards programme, free self-service banking when you link your credit card to your internet banking profile and other great transactional products from Standard Bank.
You will get a Standard Bank Gold Credit Card on renewal or reordering; you also have an option to upgrade to products such as Platinum and Titanium.
You can do this by calling us on 0860 123 000. This will merge the two credit limits and the outstanding balance will be transferred to a single account. Both accounts have to be in a good status to qualify.
We are offering you a better product which will give you access to UCount opt-in and great self-service banking as well other Standard Bank transactional products.
Fortunately, you don’t have to do anything as nothing changes except your card. We will notify you when your new Standard Bank Gold Credit Card is ready for collection at your nearest branch or we will call you to arrange for face-to-face delivery.
Your account will be moved in August 2017. If you would like to move earlier, call 0860 123 000 to request an upgrade.
No, BlueBean is a division of Standard Bank.
Your account is simply being converted from BlueBean to Standard Bank so your balance remain the same.
You pay the same way you have always paid your account – by debit order, by EFT or at a branch. Your account number remains the same.
Yes, your recurring debit order payments will carry on working as your account does not change.
Yes, your existing debit order will still work. To load a new debit order on your account, call 0860 123 000.
Your credit card protection (CCP) cover will remain unchanged.
The way you get e-statements will remain unchanged. To switch to e-statements, call 0860 123 000.
Card personalisation has been discontinued from 1 January 2017. If your existing personalised BlueBean card expires or is lost or stolen, it will be replaced with a Standard Bank Gold Credit Card.
Your existing BlueBean card will still work until it expires or when it gets replaced or stops working or is lost.
Visit the UCount information page here for more information.
Unfortunately all BlueBean value-added services have been discontinued from 1 January 2017. To learn more about your new Standard Bank Gold Credit Card offering, click here.
UCount is offered as an opt-in service. If you are already signed up, you don’t have to register again. Click here to sign up.
Your existing BlueBean account will be converted into a Standard Bank Gold account. You will then get a new Standard Bank card when your existing BlueBean card expires or is lost or stolen.
Your pin will remain the same.
We have great fraud monitoring measures in place, which will ensure that your money is safe with us. Please remember to keep your PIN safe and remember that Standard Bank will never ask you for your internet banking details via email.